May 17, 2024, Sandy, Utah
OliverIQ, the first Smart Home as a Service (SHaaS) platform, has launched a solution to move traditionally fragmented smart home environments into a unified managed service. Broadband, telecommunications, and internet service providers can now deliver branded smart home experiences that strengthen customer relationships and differentiate themselves in the market.
OliverIQ offers per-activation and per-router pricing models for its Internet Service Provider (ISP) partners. Both options include one-touch device integration, unified control, automation, and unlimited remote tech support for leading smart home devices and brands, including Amazon, Google, Ring, Nest, Ecobee, Honeywell, Sonos, Roku, Yale, Lutron, Leviton, and more. Remote security monitoring is available as an opt-in add-on for both models.
Until now, attempts to extend communication services to home automation have focused on turnkey smart home kits with limited device support. This approach runs counter to consumer behavior, where Deloitte research shows that consumers have diverse smart device needs and are ad-hoc adopters of new devices from different brands. OliverIQ breaks through previous limitations, delivering a manufacturer-agnostic solution that allows service providers to integrate and enhance their customers' new and existing smart home devices.
“Telcos and ISPs have been in the smart home space before, but the real key to success in this space is deep support and integration for the devices consumers inherently want. That's where OliverIQ stands out. Our platform is perfectly aligned with the needs of service providers and gives customers greater choice when it comes to selecting the smart home devices that best fit their lifestyle,” said Will West, CEO and co-founder of OliverIQ.
OliverIQ's SHaaS solution delivers home automation, live security monitoring and comprehensive service and support under the service provider's brand. OliverIQ software automates device discovery and integration, allowing users to set up complex automations like wake-up routines and vacation modes with just a few taps.
OliverIQ's SHaaS platform is designed for seamless white label integration. It can be integrated into existing apps or stand-alone, depending on the ISP partner's preference. Either option gives ISPs full control over branding and presentation. This strategic approach increases brand awareness and customer loyalty, positioning operators as comprehensive smart home service providers.
“SHaaS represents a paradigm shift for communications service providers,” said Eric Smith, CTO and co-founder of OliverIQ. “Homeowners no longer have to manage multiple apps. The service provider's app becomes the one app that manages them all. It's a very powerful relationship.”
The OliverIQ platform is built to provide technical service and support so your smart home's capabilities don't degrade over time. This reliability creates lasting relationships between service providers and customers.
West added, “A fully automated smart home and a single phone number for troubleshooting is an experience that customers won't want to give up for a slightly cheaper monthly fee. OliverIQ enables service providers to rapidly deploy their own smart home automation services and transform relationships with product suppliers into bonds with customers.”
To learn more about integrating the OliverIQ SHaaS platform into your telecom, ISP, or broadband service offerings, contact us at info@oliveriq.com.
