Home technology support just got easier with the launch of Daisy, a new national home and small business technology services company. Daisy is the first national solution to address a growing market need, helping consumers spend more time having fun and less time being frustrated with technology in their homes.
The company is building a national franchise model for the smart home industry, with offices in California, Texas, Florida, Connecticut, and North Carolina expected to open by the second quarter. Daisy plans to be in at least 16 markets in 2024 and nationwide in 2025.
Smart home technology is designed to simplify life and make people more productive, but most people face challenges with the setup, integration, and ongoing maintenance of their home devices. That's why nearly 60% seek professional help for setup, and this is growing. In the average home she hosts 22 internet-connected devices (Deloitte Research), Daisy aims to help consumers feel more joy and less hassle with their smart devices. Our friendly and efficient service simplifies installation and maintenance.
Daisy offers regular models with installation and repair, as well as frequent maintenance and support to maintain and optimize your technology in your home or office. These affordable service plans cover everything from installing and optimizing new devices, to ensuring continued compatibility and interoperability between devices, to providing dedicated technology support for the customer's lifetime. Masu. Attentive support, intuitive applications, thoughtful solutions pre-designed to exceed customer needs, trusted brands and products, innovative thinking, and ongoing marketing are all part of the Daisy model and brand. is.
“Having spent much of my career in franchising and home services, the need for a national home technology services brand is essential,” said Founder and CEO Hagan Kapler. “Homes are integrating more technology, but nearly half of professional employees need to be productive in their home offices. We are positioning ourselves as a curator to help people with their technology needs.
Kapler speaks from a position of understanding. She has led her franchise brand of home services across multiple areas, including pest control, HVAC, plumbing, insulation, and home cleaning. She has helped support and grow top national brands in and outside the industry, including Club Car, Merry Maids, ServiceMaster Clean, Starbucks, and Trane. Kappler has also assembled the strongest team in the industry with backgrounds from Crumbl, Apple, Best Buy, Meta, Rivian, ServiceMaster brands, and her Terminix.
Daisy has made significant investments in a branch success system designed to ensure national brand consistency and a strong culture that supports existing home technology integrators and new franchise owners in delivering these solutions to their customers. We offer these solutions through: Branch support systems include a 24/7 call center, accounting and finance support, purchasing and solutions support, business coaching, growth and value creation planning, and marketing and sales support.
“After comprehensive industry research and contacting hundreds of existing integrators, Daisy has developed a support system to ensure the continued success of our branch as well as other branch owners in the future. We designed it,” said Matt Wallin, owner and CEO of Daisy. Brilliant AV, Daisy series.
Daisy has received seed funding from venture capital firms, franchise industry leaders, public and PE-backed home services executives, and is currently working to close a large Series A round of investment. Masu.
Correction: A previous version of this article referred to Daisy as the “first” national franchise in the smart home industry. That wasn't accurate. Level Up Franchise LLC was founded 3 years ago in 2020 and was the first to successfully operate a nationwide smart home and intelligent building franchise system. Level Up operates eight units across the United States, and will have three more units released this year. The company operates his six showrooms as part of a franchise model. Read Level Up's April 2022 interview with Jen Mallett here.
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